KEENON Robotics Partners with Shangri-La Group to Create the World’s First Smart Hotel Powered by Universal + Specialized Robots!

  • Published: 2025-10-29

KEENON Robotics Partners with Shangri-La Group to Create the World's First Smart Hotel Powered by Universal + Specialized Robots!

KEENON Robotics, a global leader in Universal and Specialized embodied humanoid robots, has officially deployed its humanoid service robot, the XMAN-R1, at the Shangri-La Hotel, Shanghai. 🎆 This establishment is now not only the world's first hotel with humanoid robot staff but also the first smart hotel model to achieve collaborative operations between "Universal + Specialized" robots. KEENON's matrix of universal and specialized robots like XMAN-R1, C40, S100, T10, T3 and W3 have been fully integrated into the hotel's operations, covering diverse scenarios such as front desk greetings, cleaning, meal and room service, and luggage handling.

The Shangri-La Group, a globally renowned luxury hotel group, consistently prioritizes delivering exceptional service experiences and maintains an open attitude towards the latest technologies that can enhance service quality and consistency.

As a pioneer with 15 years of deep expertise in the service robotics field, KEENON Robotics has successfully deployed its embodied robot solutions in over 60 countries and regions worldwide, with cumulative deployments exceeding 100,000 units. Facing the challenges of the service industry – characterized by non-standardization, high dynamism, and strong interaction needs – KEENON's strategy of synergistic "Universal" and "Specialized" robots will accelerate the broader commercial implementation of embodied intelligence.

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