Smart Hotel Solution

Integrated Closed-loop Solution for Cleaning and Delivery in Your Hotel

The Hotel Challenges We Understand

High Operating Costs & Uncertain ROI

Rising labor costs and difficulty proving technology ROI strain hotel budgets.

Inconsistent Service Delivery & Guest Dissatisfaction

Service quality fluctuates with staff workload and mood, leading to delayed responses and negative online reviews.

Difficulty in Building a Modern Brand Image

Modern travelers expect innovation, yet hotels struggle to adopt visible technology that authentically signals forward-thinking without appearing gimmicky.

Elevating Hospitality

The Value We Create for You

Proven ROI

  • Typically achieve a return on investment within 12 months by implementing 2 units of Keenon robots.

Increased Guest Satisfaction

  • Reduce service-related complaints by up to 30%, with a total customer satisfaction rate of over 95%.

Enhanced Brand Image

  • Position your hotel as a tech-forward, innovative brand that cares about guest convenience and safety.

Improved Operational Efficiency

  • Gain valuable insights into operational patterns to optimize staffing and resource allocation.

Our Solution, Designed for Your Smart Hotel

Our solution is more than just robots; it’s an intelligent operating system that integrates with your hotel's infrastructure. Experience seamless service with robots adept at room service, meal delivery, laundry, and 24/7 cleaning for a hassle-free stay.

Smart Arrival Reception

First impressions matter. Our robots greet guests upon arrival with intuitive interaction and autonomous lobby navigation, delivering a memorable, tech-forward welcome that signals innovation from the very first step into your hotel.

Information

Business hours: 24 hours
Reception staff: 2

Value

Enhanced first impression
80% time saved on guide service

Cost Saving

Number of staff freed up: 1

Smart Luggage Delivery

Our high-payload robots autonomously handle luggage from lobby to room, freeing bell staff for personalized guest engagement and elevating the arrival experience.

Information

Number of rooms: 518
Business hours: 24 hours
Delivery staff members: 2

Efficiency

Delivery by staff: 30 minutes
Delivery by robot: 10 minutes

Cost Saving

Number of staff freed up: 2

Smart Room Service

Enjoy 24-hour room service, ensuring quick and easy access to refreshments at any time with utmost privacy.

Information

Number of rooms: 518
Business hours: 24 hours

Value

Higher OTA review score
Enhanced satisfaction and loyalty

Cost Saving

Number of staff freed up: 1

Smart Meal Delivery

Experience reliable meal deliveries, guaranteeing prompt service during peak hours and standby availability during quieter times.

Information

Number of seats: 60
Business hours: 12 hours
Delivery staff members: 5

Efficiency

Delivery by staff: 50 minutes
Delivery by robot: 20 minutes

Cost Saving

Number of staff freed up: 3

On-demand Cleaning

Rest assured with our cleaning robots tirelessly working to maintain cleanliness in all areas, even during busy periods.

Information

Floor area: 2500 m²‌
Cleaning staff members: 3

Efficiency

Cleaning by staff: once per day
Cleaning by robot: 3-5 times per day

Cost Saving

Number of staff freed up: 3

Core Competence Of KEENON

Pioneer of Service Robots

16 years dedicated to robotics

Extensive product lines

Modular robot production line covering delivery, cleaning, and guidance

Localized Tech Service

80+ operation centers

Trusted by Hotels around the World

Testimonials

Kim Dong Woon, Hotel Manager, Sheraton Grande Tokyo Bay Hotel

"We would like to assign more tasks to the W3 robot to deliver more butler function to our guests in the lobby...Then we can also use W3 to deliver those amenities to those customers, so we can expect more easier and friendly like a communicate with our customer and deliver what the information the guest's looking for."

Mr. Takahashi, Hotel Manager, Hotel Boston Plaza Kusatsu Biwako

We introduced the (W3) robot because our hotel has two buildings...Delivering items took a lot of effort from our front desk staff. With the robot, deliveries now take just about five minutes, and it handles both the delivery and return automatically. This has been a tremendous help.

Markus Peura, General Manager, VALO Hotel & Work

The (T10) robot is surprisingly user-friendly, and the programming is done via a display interface that is intuitive and straightforward...The robot is not only used for delivering customer orders, but also for other logistical tasks, making it a valuable tool for streamlining operations.

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Contact Us

If you are interested in our products or want to further cooperate with KEENON, please leave your contact information. We will contact you within 24 hours to discuss a cooperation plan that suits you. If you have any other inquiries, please contact us at global@keenon.com.

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